Shipping & Returns
All items will be hand packaged and shipped within 2-3 business days. If there is a need to pour more soap in order to complete your order you will be notified and given a date when your items will be shipped to your door. All soaps, salves and balms are poured by hand and some require a curing period. This is not a large scale production, believe us when we say any small wait is worth it, your skin will not be disappointed.
Any questions or concerns can be sent to and we will do our very best to make it right.
Return & Exchange Policy
In the event that you are not satisfied with Bones' products within sixty days of receiving them please email us and we will happily send you a refund of the purchase price. No need to return a half used bar, we don't want your goo. Use it on your dog or to scrub your shoes or something. Man, will your shoes smell good.
If a skin reaction has occurred Bones' Soap Co. can not be found at fault, we have no way of knowing your skin's like and dislikes. Know your allergies or tendencies when purchasing, essential oils should not be taken lightly when sensitive skin is involved. Our products have been formulated following recipes that worked time and time again on ours and our family's skin, no animal testing has ever or will ever occur at Bones'. If anything we can perhaps suggest a different bar that has more skin calming ingredients to replace the offending product or simply refund your purchase price. Your choice, we are here to please and make the world a better smelling place.